We offer treatment from the safety and comfort of your home. Connect with a therapist through a secure, two-way video-call system on a computer, laptop, smartphone, iPad, or tablet. All you need is to schedule an appointment, we provide you with a link and you are ready for your therapy session.
Telehealth is just like a visit to our clinic but done through a computer or smartphone. Whether you underwent joint replacement surgery, or have a chronic condition, this cutting-edge technology will allow an experienced therapist to treat you virtually, so you can achieve your goals. Through the secure video call system, our therapists will be able to provide direction and feedback to ensure a quality experience that allows you to feel better, faster with long-term results.
Whether you’re staying home, going out of town, or can’t make your appointment due to inclement weather, telehealth provides a seamless interface with a licensed clinician.
What is Telehealth?
A Telehealth appointment is basically the same as an office visit, but instead of seeing us at our clinic, you will use our telehealth app to have a digital “face-to-face” session with your therapist. Once connected, your therapist will assess your condition and provide real-time guidance and feedback, while actively taking you through your therapy session.
How Do I Schedule a Telehealth Appointment?
All you have to do is call our clinic or request an appointment online and ask for a telehealth appointment and we will take care of the rest.
What to Expect During a Telehealth Appointment?
Telehealth physical therapy sessions are conducted live in a one-on-one session and last 30 minutes or 60 minutes. Your physical therapist will provide patient education, they will design an exercise program and modify it as needed to ensure your progression. Our telehealth video visits use the Ivy Rehab Network app. You can learn more about how our telehealth program works with this video.
How Can I Prepare for a Telehealth visit?
Since a Telehealth session is similar to an in-clinic visit, you will need to find an open area in your home to complete your exercises safely. It is also important to have a secure place for your computer/tablet/smartphone to be positioned, so that your therapist will be able to view and observe your form.
Will My Insurance Cover Telehealth?
Insurance coverage for physical therapy services provided through telehealth is rapidly changing on a daily basis. We are finding great support from the payer community in covering these visits, with some payers even waiving copays for patients who choose telehealth during the COVID-19 crisis. We will work directly with you to review your insurance coverage and give you all of the information that you need to make the best decision for your care.
Is Telehealth right for me?
In-clinic physical therapy allows for a more comprehensive initial evaluation, along with skilled intervention, which may include manual therapy, equipment and specialized tools to assist in treatment. We encourage you to call your local Excel Physical Therapy clinic to speak with a physical therapist about your specific goals and to learn more about our services. Click here to find the clinic nearest you.